Our

privacy policy

Optimum is part of Traceability Group Ltd. This privacy policy will explain how our organisation uses the personal data we collect from you when you use our website.

What data do we collect?
How do we collect your data?
How will we use your data?
How do we store your data?
Marketing
What are your data protection rights?
What are cookies?

How do we use cookies?
What types of cookies do we use?
How to manage your cookies
Privacy policies of other websites
Changes to our privacy policy
How to contact us
How to contact the appropriate authorities

What data do we collect?

Traceability Group Ltd collects the following data:

Personal identification information (Name, email address, phone number, etc.)
Essential, functional, analytical and targeting cookies and web beacons

How do we collect your data?

You directly provide Traceability Group Ltd with most of the data we collect. We collect data and process data when you:

Register online or place an order for any of our products or services.
Voluntarily complete a customer survey or provide feedback on any of our message boards or via email.

How do we store your data?

Traceability Group Ltd securely stores your data with the following services:

Google Analytics
Pipedrive

For more information on Google’s legal policies, visit this link. For more information on Pipedrive’s privacy policy, visit this link.

Marketing

Traceability Group Ltd would like to send you information about products and services of ours that we think you might like.

If you have agreed to receive marketing, you may always opt out at a later date.

You have the right at any time to stop Traceability Group Ltd from contacting you for marketing purposes or giving your data to other members of Traceability Group Ltd.

If you no longer wish to be contacted for marketing purposes, please contact us by emailing info@optimumcontractors.co.uk.

What are your data protection rights?

Traceability Group Ltd would like to make sure you are fully aware of all of your data protection rights. Every user is entitled to the following:

You have the right to request Traceability Group Ltd for copies of your personal data. We may charge you a small fee for this service.
You have the right to request that Traceability Group Ltd correct any information you believe is inaccurate. You also have the right to request The Traceability Group Ltd to complete the information you believe is incomplete.
You have the right to request that Traceability Group Ltd erase your personal data, under certain conditions.
You have the right to request that Traceability Group Ltd restrict the processing of your personal data, under certain conditions.
You have the right to object to Traceability Group Ltd’s processing of your personal data, under certain conditions.
You have the right to request that Traceability Group Ltd transfer the data that we have collected to another organisation, or directly to you, under certain conditions.

If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us at our email: info@optimumcontractors.co.uk.

Cookies

Cookies are text files placed on your computer to collect standard Internet log information and visitor behaviour information. When you visit our websites, we may collect information from you automatically through cookies or similar technology.

For further information, visit allaboutcookies.org.

How do we use cookies?

Traceability Group Ltd uses cookies in a range of ways to improve your experience on our website, including:

Keeping you signed in
Understanding how you use our website

What type of cookies do we use?

There are a number of different types of cookies, however, our website uses:

Functionality
Traceability Group Ltd uses these cookies so that we recognise you on our website and remember your previously selected preferences. These could include what language you prefer and location you are in. A mix of first-party and third-party cookies are used.
Advertising
Traceability Group Ltd uses these cookies to collect information about your visit to our website, the content you viewed, the links you followed and information about your browser, device, and your IP address. Traceability Group Ltd sometimes shares some limited aspects of this data with third parties for advertising purposes. We may also share online data collected through cookies with our advertising partners. This means that when you visit another website, you may be shown advertising based on your browsing patterns on our website.

How to manage cookies

You can set your browser not to accept cookies, and the above website tells you how to remove cookies from your browser. However, in a few cases, some of our website features may not function as a result.

Privacy policies of other websites

The Traceability Group Ltd websites contain links to other websites. Our privacy policy applies only to our website, so if you click on a link to another website, you should read their privacy policy.

Changes to our privacy policy

Traceability Group Ltd keeps its privacy policy under regular review and places any updates on this web page. This privacy policy was last updated on 26th January 2020.

How to contact us

If you have any questions about Traceability Group Ltd?s privacy policy, the data we hold on you, or you would like to exercise one of your data protection rights, please do not hesitate to contact us.

Email us at: info@optimumcontractors.co.uk

How to contact the appropriate authority

Should you wish to report a complaint or if you feel that Traceability Group Ltd has not addressed your concern in a satisfactory manner, you may contact the Information Commissioner’s Office.