Shipping policy
Processing Time
All orders are processed within 1–2 business days (excluding weekends and holidays) after receiving your order confirmation email. You’ll receive another notification when your order has shipped.
Shipping Rates & Estimates
We offer the following shipping options based on weight.
| Shipping Method | Estimated Delivery Time | Cost |
|---|---|---|
| Standard (UK) | 2–4 business days | £5.99 |
| Express (UK) | 1–2 business days | £9.99 |
| Free Shipping | Orders over £50 (UK only) | FREE |
Delivery times are estimates and may vary based on location or courier delays.
Local Delivery / Collection
If applicable, local delivery or collection options will appear at checkout.
Order Tracking
You will receive a tracking link via email once your order is shipped. If you haven’t received this, please contact us at info@optimumcontractors.co.uk
Delivery Issues
If your order hasn't arrived within 7 working days, please contact us with your order number, and we’ll be happy to assist.